1. #XXX# demonstrates a high level of knowledge and expertise specific to his or her professional practice.

2. #XXX# presents him or herself in a highly ethical and professional manner.

3. #XXX# is on time for appointments and completes the professional services requested of him or her in a timely manner.

4. #XXX# communicates clearly and is a good listener. He or she was capable of pinpointing my problem and resolving it in a clear and concise manner.

5. #XXX#'s professional services provide an equal or greater value than their actual monetary cost.